Terms of Sale
Last updated: 24 September 2026
These terms apply when you buy anything from paulbutlercoach.co.uk, including the Never Start Again System, the Busy Person's Meal & Shopping System and coaching. Please read them before you buy. By completing a purchase, you agree to them.
1. Who I am
Paul Butler Coach is run by Paul Butler, a personal trainer, nutritionist and life coach based in Southampton, Hampshire, UK. You can contact me at [email protected].
2. What you can buy
| Product | What it is | Price |
|---|---|---|
| The Never Start Again System | A digital workbook with 11 walkthrough videos, delivered through the members area | £27, one payment |
| Busy Person's Meal & Shopping System | A digital add-on, offered at checkout | £17, one payment |
| Premium one-to-one coaching | A personal programme, food targets, form checks, weekly check-ins and messaging support, delivered through the MyPT Hub app | £129 a month at the System owner rate, or the price shown on the website |
| Other coaching packages | As described on the website at the time you buy | As shown at checkout |
3. Prices and payment
Prices are in pounds sterling, and the price you pay is the one shown at checkout. Payments are taken securely by Stripe. One-off products are charged once. Coaching is charged monthly on the same date each month until you cancel.
The System owner rate for Premium coaching stays at £129 a month for as long as your coaching continues without a break.
4. Digital products
- You'll get access to the members area as soon as your payment goes through, along with an email containing your login link.
- Your access doesn't expire. It's a one-off payment, not a subscription.
- Your access is for your own personal use. Please don't share your login, or copy, resell or distribute the workbook or videos.
- If you can't get in, reply to any of my emails and I'll sort it.
5. Coaching
- Getting started: after you join, you'll complete a short starter questionnaire. I'll be in touch within 48 hours and set you up in the MyPT Hub app.
- What's included: the features described on the page you bought from. I'll always tell you in advance if anything changes.
- Your part: coaching works best when you complete your check-ins and tell me honestly how things are going, including any pain, injury or change in your health.
- Cancelling: there's no minimum term. You can cancel at any time by emailing me or replying to any message. Your coaching continues until the end of the month you've paid for, and you won't be charged again.
- Pausing: if life gets in the way, talk to me before cancelling. We can often pause or adjust things instead.
6. Your right to cancel
Digital products
By law, you usually have 14 days to cancel an online purchase. For digital content, that right ends once you start accessing it, and at checkout you agree to immediate access. That's why I offer my own 14-day "bad week" guarantee instead, which is more generous. See the Refund Policy.
Coaching
You have 14 days from the date you sign up to cancel coaching for any reason. If you've asked me to start straight away and then cancel within those 14 days, I'll refund you in full, minus a fair amount for the coaching already provided.
7. Health and safety
Please read this. My programmes, workbooks and advice are general fitness and nutrition guidance. They aren't medical advice and aren't a substitute for seeing a doctor.
- If you have a medical condition or injury, are pregnant or have recently had a baby, take medication, or have any doubt about whether exercise is safe for you, speak to your GP before you start.
- Tell me about any health condition or injury, and any changes during your coaching, so I can adjust your plan.
- Stop exercising and seek medical help if you feel chest pain, dizziness, faintness, unusual shortness of breath or sharp pain.
- You're responsible for exercising within your own limits and using equipment safely.
8. Results
Everyone's body, starting point and circumstances are different, so I can't promise a specific result, such as a set amount of weight lost. What you get out of coaching or the System depends on how you use it. Any examples or client stories on the website are real, but they aren't a promise of what you'll achieve.
Premium results guarantee: if you're on Premium coaching, follow your plan for your first month and complete your weekly check-ins, and you haven't made progress towards the goal we set together, I'll refund your first month in full. See the Refund Policy.
9. Using my materials
The workbooks, videos, programmes, emails and website content are mine and are protected by copyright. You're welcome to use them for yourself, but please don't copy, share or sell them without my written permission.
10. Responsibility
- Nothing in these terms limits my responsibility for death or personal injury caused by my negligence, for fraud, or for anything else the law doesn't allow me to limit.
- Otherwise, I'm not responsible for losses that weren't foreseeable, or for injury or loss caused by not following the health and safety guidance above.
- My total responsibility to you for anything else is limited to the amount you've paid me in the 12 months before the problem arose.
- None of this affects your legal rights as a consumer.
11. Changes and the law
I may update these terms from time to time. The version in place when you buy is the one that applies to that purchase. These terms are governed by the law of England and Wales. If there's ever a dispute, please talk to me first. Most things can be sorted with a conversation. If not, the courts of England and Wales will decide it. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.
12. Contact
Email [email protected], or reply to any email from me.